Flashspoter - Spotify is extending its app functionalities once again by officially integrating with TuneMyMusic. The news of this update coincides with the reports of bugs which cause crashes of the Spotify app on different devices, thus creating a contrast between the efforts of improving features and the existence of technical issues.
The playlist import tool is a feature that any Spotify user worldwide can make use of and is accessible from the mobile app. When a user opens the Library menu and scrolls the page down, they will notice a new music import option which is achievable by linking to TuneMyMusic. After a user gets redirected to the browser, they are free to choose the source service and start the transfer.
TuneMyMusic can be used to transfer music libraries between a number of the most popular streaming services that are Apple Music, YouTube Music, Amazon Music, Deezer, Pandora, Tidal, and SoundCloud. The playlist on the Origin service stays there as the system only copies the data to the user's library on Spotify.
In the midst of fierce competition between streaming services, the addition of this feature reinforces Spotify's focus on data portability, as well as being a solution that has been highly sought after by users. Services like Apple Music have this transfer method built-in and can be done directly from iOS settings, while YouTube Music also offers the option to import playlists. So, if Spotify introduces this feature as a native one, it can certainly be the reason why more users will be willing to change their platforms as they will not have to go through the trouble of transferring their music collection.
In addition, this integration also gives an additional advantage because TuneMyMusic users who are not subscribed can only transfer up to 500 songs for free. With the direct implementation in Spotify, the limitation is no longer an obstacle to the migration process.
However, when Spotify introduced a feature that made it easier to move users, this application actually experienced a fairly widespread obstacle. For more than two days, many users reported repeated crashes when opening the application. Reports are emerging from iOS, Android, to Mac devices, suggesting that the problem is not limited to specific platforms.
Some initial reports pointed to podcasts as the cause of the crash, but recent reports suggest that the app instantly shuts down in seconds without playing any content. It indicates that a second technical problem might be in question in the same thread.
Spotify has also acknowledged the mistake and said that the team inside is working on it. The latest announcement differs from the one before that the problem had been fixed. Those people whose accounts have been impacted are recommended to take off the app from their gadgets and put it back. But the solution is ineffective for a great number of users.
The reinstallation will also require the users to download again all the content that they want to listen to offline and reset the preferences of the application. Playlists, as well as stored collections, remain safe because they are cloud-based. Some iOS users who have the latest version are still experiencing crashes even after they have done all the reinstallation steps.
Several reports have mentioned that the application was not operable for around three days. The problem appears to be something that needs a change or a patch on the server-side from Spotify. Up until now, Spotify has remained silent about the reason and the approximate time of the fix for everyone.
The situation of Spotify is really interesting if we take into consideration the new features combined with the large-scale technical problems. So, it might be said that the firm is going to be an even more cross-platform and user-friendly streaming service. However, on the other hand, it faces the occurrence of technical problems that limit the access of a huge number of users.
Any further changes concerning the fixing of bugs in the app will be communicated through Spotify's official channels, including the status page and community forum.
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